If there is anything wrong with the product you purchased or you are not happy with it, you can return the product and get a refund. If the item has been used, washed or not returned in the original packing, we unfortunately can not accept the returned product/s. Must be within 28days of delivery.

The product must have been purchased from our web shop and not from a retailer.

We are not responsible for any lost shipping and we recommend shipping with tracking.

Please email team@w1n.co.uk and we will guide you through your refund.